A Case Against Abbreviations and Acronyms

I have one simple piece of advice about using abbreviations and acronyms in claims, responses, contractual letters, reports, or in fact, any important communications on your project: Don't use them. At all. Ever! Let’s consider a real-life example of why this is so important. In my work as a consultant, I was recently appointed to prepare claims on behalf of the Contractor for an Extension of Time and additional payment on a large project. I began with an examination of the project records for evidence of what happened and to select certain documents to include in the claims as substantiation of the facts. I quickly realised I had a problem - the letters, meeting minutes, progress reports, etc. were difficult to understand, largely because they contained a number of abbreviations and acronyms. It was as if the documents were written in code. Responses to our requests for information from the Contractor were confusing for the same reason. Maybe the Contractor was encouraged to do this…

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