Claim Writing

Top 10 Tips for Effective Letter Writing

One of the things that I notice upon reviewing the records to prepare a claim, reviewing claims on behalf of the respondent, or reviewing…


Contractors: Are your claims responded to correctly?

EC Harris’ (now Arcadis) Global Construction Disputes Report has, for many years, cited inadequately expressed claims as being one of the…


Improve Claims By Effectively Using Visuals in Narratives

A student once raised the point to me that graphics and other visuals can be effectively used to enhance a claim document and I have to…


Claim Appendices and Editing

In previous ICCP blogs we have dealt with what should be included in a claim narrative and how the narrative should be formatted, presented…


Badly Presented Claims

Our training partners, Claims Class, teach the following four key points in claim and response writing: Key Point 1 - Make the reader's…