6 Tips For Studying Online

Online learning has become a great way for busy professionals to study whilst balancing a busy professional and family life…but, as I’ve…


The Coronavirus – are we Entitled to Make a Claim?

The global hot topic this month seems to be the coronavirus and my consultancy practice has received lots of questions from clients so…


What Can We Do When We Don’t Get Paid?

What can we do if we don't get paid? We get asked this question a lot. In some regions, legislation is quite strict on payment terms, but…


The ICCP Welcomes New President, Paul Gibbons

The ICCP is proud to announce that a new president has been selected. Paul Gibbons will be replacing outgoing president, Keith Kirkwood,…


Improve Claims By Effectively Using Visuals in Narratives

A student once raised the point to me that graphics and other visuals can be effectively used to enhance a claim document and I have to…