Steering Committee

The Executive Steering Committee was established in June 2018 and was voted in by members. The committee sets standards, policy and drives growth of the ICCP.

Many years ago, I was working as a freelance commercial, contracts or project manager. On two occasions, I was employed by claims consultants JR Knowles, who were justifiably regarded as the experts on construction claims. I must have done something right, because at the end of the second job, they invited me to work for them on a full-time basis. I enjoyed this type of work, so I accepted the offer.

I have to admit that whilst I had a basic idea of claims in those days, I was a long way from being an expert. I did, however, have the distinct advantage of working alongside some very knowledgeable people and had access to the JR Knowles knowledge base so I set about educating myself. During this time, I worked hard to develop my craft and as I was dealing with claims and related issues on a daily basis, I quickly became proficient at preparing and responding to claims and produced some good work.

Fast forward several years. I was working for a project management consultancy on a very large project that had gone wrong. One of my responsibilities was to review the contractor’s many claims. Looking at the claims, I was amazed that this respected contractor, who had constructed many large and iconic projects, seemed unable to produce claims which contained even the most basic requirements for awards to be made. When I considered the amount of money being claimed, this was even more unbelievable. It occurred to me however, that whilst I had been fortunate to obtain a good education on the subject during my JR Knowles days, most people in the industry did not have this benefit and seemed to be making things up as they went along. To me, this indicated that there was something seriously wrong with the industry and consequently, I decided to help people in such a position by sharing my knowledge of claims through my book, Construction Claims and Responses.

After the book was published, I was contacted by people enquiring about further training on claims. At the time however, I had to advise them that, to my knowledge, there was no training available. This coincided with me leaving the corporate world to start a small consultancy practice that specialisis in contractual matters, claims and disputes. Having identified this gap in the market for training, I was inspired to develop training courses on claims, which we marketed under the Claims Class brand. The courses were well received and I soon found that people were asking my advice on the subject of claims on a regular basis.

Having got to know many people on our courses and having corresponded with many more, it occurred to me that people involved in claims came from three broad categories – people who had gained a high level of proficiency through experience, those who had a working knowledge, but wished to improve their knowledge and those wishing to gain practical experience in the first place. Claims had by now become a specialist subject and could justifiably be regarded as being a sub-profession within the industry. I consequently considered that those people who had gained a level of expertise should be recognised as having done so in the same way that a quantity survey may gain recognition through membership of the Royal Institute of Chartered Surveyors. Also, given the interest in training that we had discovered, it also seemed that it would be a good thing for like-minded people to be able to share knowledge, find information and to help each other and this was particularly true for those who were aspiring to become proficient in the subject of claims. This is pretty much what other respected organisations do through professional institutes, so the idea of a claims institute was born.

I had the opportunity to discuss this idea with Roger Knowles who was extremely enthusiastic about the concept and offered to support the initiative and subsequently, the ICCP was born. I, along with my colleagues in my consultancy business put many hours of work into developing the concept, setting membership criteria, organising systems, procedures, forms and templates, registering the organisation as a non-profit organisation and setting up banking and payment facilities. We commissioned a website, the corporate branding and created service agreements with the various people and organisations who would be needed to manage and administer the institute. Needless to say, none of this came free, so I backed my belief in what had now become the ICCP by funding all the set-up expenses and the initial operating costs through my consultancy business.

I hope that the story of how the ICCP came about shows that I am dedicated, enthusiastic and passionate about everything that the ICCP stands for and what it can do for its members.

I have been involved with the construction industry for over 22 years’ and I have a passion for understanding complex construction projects and to developing entitlement on behalf of my clients. My experience covers time and quantum related matters and I have represented clients as an advocate as well as being appointed as Expert.

I am actively involved with professional institutions such as RICS, CIOB, CIArb, Institute of Civil Engineering Surveyors and Academy of Experts and I have become involved with Constructing Excellence by advising on their panel about “organisational resilience” along with being a STEM Ambassador.

I am keen to share my knowledge and experience and to develop the construction professionals of tomorrow. I am already a mentor for ICCP members and I am proud to be President of the ICCP and welcome the opportunity to share my knowledge with the ICCP and its members.

The word “claim” is considered by many Engineers and Employers to be a poor reflection their capabilities and / or an opportunistic endeavour of the Contractor to obtain advantages to which he is not entitled. This is not supposed to be the case. However, the quality of claims and (mis)management of claims have fuelled the animosity that many have towards them.

Claims are one of the strongest contractual tools to balance risk and to prevent disputes. By changing the perception towards claims, they can be elevated to their rightful place in the toolbox in the avoidance of disputes.

The ICCP is a boutique organisation with a very focussed purpose. I believe that the ICCP has a unique opportunity to work within the industry and in collaboration with other institutions, to correct this perception through training and awareness of the different dispute avoidance mechanisms and the role that proper claims play in this.

We need to continue with our endeavours to train both the writers and the reviewers of claims to develop their skills to understand what constitutes a well-written and contractually defendable claim. This will not only be advantageous for the industry as a whole but will help to elevate the ICCP as a widely recognised and appreciated role player.

I believe that I have the skills and wide international experience and exposure as well as a balanced view from all sides, to understand the positions of the different parties and this is paramount to work towards achieving these goals.

Being on any committee requires time and effort from the elected members to ensure the continued growth of the organisation and that the highest standards of operation are upheld.

With 30 years’ construction experience, mostly in the Middle East, and having run my own successful consultancy business for 10 years I am aware of the importance of other professionals understanding who you are and what you represent and the work it takes to market your own business. I also greatly believe in education having invested in myself by completing my MSc. Project Management whilst working full time.

In my personal life, I have been Secretary of the UAE Chelsea Supporters Club since 2004. This role has exposed me to dealing with Chelsea FC officials and understanding their Supporters Clubs procedures and adopting these for the local membership to easily follow.  Over the years we have been successful in growing our membership base and through my continued collaboration with Chelsea FC I was nominated to represent all the Supported Clubs worldwide at the bi-Annual Chelsea FC Supporters Club Forum.

I have also undertaken the role of an ICCP Mentor and I find it extremely satisfying to share and exchange knowledge with Associate members who are working to progress in their career.

I am delighted to have been appointed to sit on the committee and look forward to sharing my knowledge and experience to assist the growth of the organisation.

Working alongside the other committee members to develop the organisation will benefit all members and share awareness of the ICCP. I am keen to assist members in developing their skill sets and help increase the knowledge of everyone involved. By improving the knowledge of individuals within the industry can only benefit the industry as a whole.

I have extensive experience in managing companies, dealing with Executive Boards and delivering strategy solutions, which I believe will be useful for the ICCP. In addition, I am very much aligned with the goals and focus of the ICCP and look forward to using the skills gained in my time as a professional – within the construction claims arena – to help the ICCP reach its objectives.

Some of my key strengths relate to enhancing operational performances and resourcefulness. To this extent, I thrive on finding solutions to problems, and I am confident that these qualities together with my commitment to the values of the ICCP will be an asset to the institute. I know that with my experience, educational qualifications and skills, I can provide a meaningful contribution to the growth of the institute.

I have been involved with the ICCP since the beginning. Having spent 5 years’ in general management and marketing roles for large audit and advisory firms, I joined Andy Hewitt at his construction consultancy practice in 2011. I have since spent the past 7 years’ working within the construction industry putting my marketing and operations knowledge to effective use.

Somewhere along the way, Andy’s idea for the ICCP emerged and it fitted that we would continue to work together to bring the ICCP into existence. Today, I am responsible for overall management of the institute from A-Z. As a growing institute with an energetic and passionate membership community, each day brings a new challenge and I am proud to be part of the growth of the community.

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